Tell us what really happened

A short private reply is enough

Email [email protected] or reply to your private invitation. Mention your participant ID if one was supplied; avoid private subject names and URLs.

Email opens your mail app. You may skip questions and should review any diagnostic report before voluntarily sharing it.

What to tell us

1. What kind of work do you do, and what task did you try? A broad description is enough.
2. Did both downloads match their hashes? Did setup and first launch finish? What did Windows say, if anything?
3. Did the program, Beta state and your chosen media remain separate from other applications or profiles?
4. What source or result type did you search? Did you find a useful candidate, and did an authorized usable file actually save?
5. Were source details, rights context, review and filing clear? After reopening a saved item, could you still identify its source and understand its preserved provenance and rights details?
6. What blocked you or felt unnecessary? If you requested support, did the answer help?
7. If you chose a guided uninstall, did the program/shortcut disappear and did your state and media remain?

No update installer is supplied in this first pilot; report any unexpected update prompt rather than accepting it.

Protect your material

Use public or synthetic examples where possible. Do not send passwords, cookies, license keys, private media, full catalogs/settings or private URLs by default. A diagnostic export stays local until you review and voluntarily share it. Read the privacy details and support guide.