Stop safely. Tell us what happened.

Contact SourceRush support

Email [email protected] or reply through your private invitation. Include your participant ID if one was supplied. The invitation reply keeps support tied to your exact build.

Email opens your mail app; it does not send a diagnostic report automatically. Keep private media and credentials out of the first message.

Include the useful facts

• The build details from your private invitation, your Windows version and whether this was install, first launch, search, acquisition, review, backup or uninstall.
• What you tried, what you expected, what happened and the exact warning or error text. A screenshot of a warning is optional; redact personal information first.
• A public or synthetic example and whether the installer destination, Beta state and chosen media folder stayed separate. Say whether the downloaded files matched the hashes on the Beta page.

In SourceRush Settings & Help, Export a redacted diagnostic report writes a local JSON file. Review it before you choose to attach it. It is never sent automatically. Do not send passwords, cookies, license keys, private URLs, full settings/catalogs or media by default.

When to stop immediately

Stop setup or further use and reply through the private invitation if Windows reports a threat, setup asks for unexpected elevation or a non-Beta destination, SourceRush touches another edition's state/media, data appears lost, telemetry activates without your choice, required notices are missing, or uninstall behaves unexpectedly. Do not invite another tester until the issue is reviewed.